Articles on: User Guides

Browser Extension: Parsing Message and Utilizing Templates

Often, messages remain on your profile without being captured in Salesforce. This can make it difficult to maintain visibility into your activities and your profile's key touchpoints.



This guide is divided into two parts:


  • Part 1: Parsing Messages into Salesforce — Learn how to capture and sync LinkedIn messages directly into Salesforce.
  • Part 2: Using Message Templates — Learn how to use message templates while prospecting to streamline your outreach.


Parsing Messages into Salesforce



Utilizing Templates


How to access Templates?


Don't see templates in your chat box?


If the template icon isn't visible in the bottom-right corner of your chat box, templates may not be enabled yet. Follow the steps above to turn them on.



  1. Open the Chrome Extension settings - click the gear icon in the top-right corner of the PipeLaunch extension.
  2. Select "Template settings" from the settings menu.
  3. Enable Templates by toggling the option on.
  4. Create a new template- PipeLaunch offers 15+ custom fields, so you can build outreach templates from scratch tailored to your workflow.


Templates are personal under User Settings. Each template you create is visible and usable only by you, not by other members of your team.


If you would like to have a template shared with your team, request your admin to create template under Organization Settings --> Shared Templates.



If you have any questions or need assistance, please feel free to reach out to us at support@pipelaunch.com.


We also welcome your feedback and feature requests. We’re always listening and will do our best to incorporate your ideas into our roadmap!


Your experience is our priority!

Updated on: 28/08/2026